Returns Policy

When you order jewellery from our website we will create a unique piece of jewellery. Each piece is individually manufactured to order, as such we are unable to cancel orders once they have been placed.

All items are non-returnable and non-refundable unless faulty. Please note that earrings are non-returnable for reasons of hygiene and safety.

In the unlikely event that you believe your item has a defect, please let us know within 7 days of delivery. If your item develops a noticeable problem at any time, just get in touch and we’ll help you find a solution.

To return a faulty item please contact studio@sw-jewllery.com for further information.

Please note that we are not liable for any other jeweller’s work. A faulty jewellery item corrected by another jeweller voids any warranty.